Privacy Policy

ONIQ is a lifestyle super app. This policy explains what we collect, why, and the controls you have. It is aligned with India's Digital Personal Data Protection Act, 2023 (DPDP).

1. What we collect

• Account info — email, username, display name, avatar (if provided).
• Messages and calls — chat content and media stored to deliver them. Data is encrypted at rest by our infrastructure provider and in transit via TLS. Voice and video call audio/video streams are peer-to-peer where possible and are not recorded by us.
• Uploads — clips, moments, avatars, wallpapers you upload.
• Basic telemetry — error and performance logs to keep the service running. No third-party ad trackers.

2. Why we use it

• Provide messaging, calls, clips, and other in-app features you request.
• Keep the service safe: detect abuse, respond to reports, honour lawful takedown orders.
• Comply with applicable law.

We do not sell your personal data. We do not show third-party ads.

3. Health & Wellness Data

ONIQ's Vitals hub is optional. If you choose to use it, we store:

• Menstrual cycle logs — period start/end dates, symptoms you tag, and any notes you add.
• Daily wellness check-ins — sleep hours, mood, energy, whether you exercised, and water intake.

This data is stored securely in our database and protected by row-level security, so it is accessible only to the account that created it. Health data is never used for advertising, never shared with or sold to third parties, and is not used for analytics or user profiling.

You can delete individual cycle logs and check-ins from inside the Vitals hub at any time, use "Delete all my health data" to wipe every health record in one action, or delete your entire ONIQ account — which permanently removes all health data along with the rest of your profile. For any health-data request, contact grievance@oniqhub.com.

4. Your rights

• Access & correction — view and edit your profile fields from Profile.
• Erasure — delete your account from Profile → Delete account. This removes your profile, messages you sent, and uploads.
• Grievance redressal — contact our Grievance Officer (below) for privacy complaints.

5. Children

ONIQ is intended for users 18 years and above. We do not knowingly collect personal data from children.

6. Breach notification

If we become aware of a personal-data breach that is likely to result in risk to your rights, we will notify affected users and the Data Protection Board of India within the timelines required by DPDP.

7. Retention

We keep your data while your account is active. When you delete your account, personal content is removed; minimal safety-log records may be retained where required by law.

8. Contact

This document is a template maintained by a small intermediary and is not legal advice.

See also our Terms of Service, Delete your account, and Child Safety Standards.